Privacy Policy
Atrium Garden Rooms ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.
Who We Are
Atrium Garden Rooms designs and builds bespoke garden rooms and outdoor living spaces throughout the UK.
If you have any questions regarding this Privacy Policy or the way we handle your personal data, please contact us using the details provided on our website.
Information We Collect
We may collect and process the following information:
Information You Provide
- Name
- Email address
- Telephone number
- Postal address
- Project details and enquiry information
- Any information you provide when contacting us via our website, email, or telephone
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device information
- Pages visited
- Time spent on our website
- Referring website addresses
This information helps us improve the performance and usability of our website.
How We Use Your Information
We use your personal information to:
- Respond to enquiries and provide quotations
- Communicate regarding projects and services
- Deliver products and services requested by you
- Improve our website and customer experience
- Maintain business records
- Comply with legal and regulatory obligations
- Send relevant updates or marketing communications where consent has been provided
Legal Basis for Processing
We process personal data under one or more of the following legal bases:
- Performance of a contract
- Legitimate business interests
- Compliance with legal obligations
- Your consent, where required
Marketing Communications
We may occasionally send information about our services, projects, promotions, or company updates where you have requested or consented to receive such communications.
You may opt out of marketing communications at any time by contacting us or using the unsubscribe option provided in our emails.
Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share information with trusted service providers where necessary to operate our business, including:
- Website hosting providers
- IT and software providers
- Professional advisers
- Contractors and suppliers involved in delivering services
All third parties are required to process your information securely and in accordance with applicable data protection laws.
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.
While we take reasonable precautions, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, and regulatory requirements.
Cookies
Our website may use cookies and similar technologies to improve user experience and analyse website performance.
Cookies are small text files stored on your device that help us understand how visitors use our website.
You can control or disable cookies through your browser settings. Please note that some parts of the website may not function correctly if cookies are disabled.
Your Rights
Under applicable data protection legislation, you may have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your personal data
- Restrict processing of your information
- Object to processing
- Request transfer of your data where applicable
- Withdraw consent at any time where processing relies on consent
To exercise any of these rights, please contact us using the details available on our website.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies separately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or website functionality. Any updates will be published on this page.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact:
Atrium Garden Rooms
Using the contact details provided on our contact page.
